IT Manager

Key Responsibilities

• Own the company’s IT roadmap, aligning infrastructure and systems with business growth
• Design and implement scalable IT architecture, policies, and best practices
• Act as the primary point of contact for all IT-related matters across the organization
• Manage and optimize cloud environments (e.g., AWS, Azure, GCP) and SaaS tools
• Oversee networks, endpoints, identity management, and access control
• CISO certification, Experience with cyber security toolkit( XDR-SIEM-SOC services, bit-locker, Intune, NAC, etc.) experienced in backup processes , experienced in creating the DR and BCP processes, and centralized logging..
• Ensure high availability, performance, and reliability of all systems
• Implement and maintain strong security controls, policies, and monitoring
• Manage identity and access management (IAM), endpoint security, and data protection
• Lead readiness for audits and compliance requirements (as applicable)
• Provide Tier 1–3 support for employees across all IT-related issues
• Troubleshoot hardware, software, and network problems efficiently
• Manage onboarding/offboarding processes, including equipment and access
• Manage relationships with external vendors, service providers, and MSPs
• Own procurement of hardware, software, and licenses
• Optimize costs while maintaining high standards of service
• Identify opportunities to automate processes and improve efficiency
• Build systems and workflows that support rapid company growth
• Establish documentation and knowledge management practices