hiSky developed it’s own unique network management system (NMS) with a network operation center and a 24/7 hour help desk.
hiSky 360 is active 24/7 and has an operations portal which allows interface through which authorized subscribers or re-sellers can monitor and administer the hiSky platform and its components. It provides the capability to flexibly filter elements as well as group them by devices deployed with a specific satellite provider, device type, firmware version, etc. The operations portal provides the link between platform resources and subscribers enabling impact analysis of ongoing operations and planned maintenance.
Real-time information on deployed hiSky mobile terminals and hub base stations
Configuration of device operational parameters
Filter and sort between various devices by geographic region, satellite provider, device characteristics and more
Remote operations (such as reboot) on single or multiple devices
Remote reconfiguring of satellite modem parameters
Allows partners, VARs and satellite operators to control all active devices on their network: